NEGOSHI: Privacy Policy

Last updated: January 16, 2026

1. Introduction

NEGOSHI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-mediated negotiation platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, and password when you create an account

  • Profile Information: Avatar, bio, preferred language, and timezone settings

  • Negotiation Data: Details about your negotiations, including titles, descriptions, objectives, and communication with other parties

  • Communication Data: Messages exchanged through the platform and with our AI assistant

  • Usage Data: Information about how you interact with our Service

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service

  • Process and facilitate your negotiations

  • Generate AI-powered insights and recommendations

  • Send you notifications about your negotiations and account

  • Communicate with you about updates, security alerts, and support

  • Analyze usage patterns to enhance user experience

  • Detect, prevent, and address technical issues and fraud

4. SMS Communications

If you opt in to receive SMS notifications from NEGOSHI, we may send you transactional text messages related to your account activity, workflows, system alerts, or actions required within the application. Message frequency varies. Message and data rates may apply.

We do not use SMS messages for marketing or promotional purposes, and we do not sell or share phone numbers for advertising. SMS messages may be delivered through third-party service providers, including Twilio, solely to facilitate message delivery.

You may opt out of SMS communications at any time by replying STOP, or request assistance by replying HELP. You may also manage your communication preferences within the application.

5. AI Processing

Our Service uses artificial intelligence to analyze negotiation data and provide insights. Your negotiation information may be processed by AI systems to generate recommendations, identify patterns, and facilitate communication. We implement appropriate safeguards to protect this data and use it only for the purposes described in this policy.

6. Information Sharing

We may share your information in the following circumstances:

  • With Other Parties: Negotiation details are shared with invited parties as part of the mediation process

  • Service Providers: We may share data with third-party vendors who assist in operating our Service

  • Legal Requirements: We may disclose information if required by law or to protect our rights

  • Business Transfers: In connection with any merger, acquisition, or sale of assets

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request access to your personal information

  • Correction: Request correction of inaccurate data

  • Deletion: Request deletion of your personal information

  • Portability: Request a copy of your data in a portable format

  • Objection: Object to certain processing of your data

  • Withdrawal: Withdraw consent where processing is based on consent

10. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your use of the Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any modifications constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@negoshi.com